Production Operations Manager – Mumbai

Job Code: POM 02

The Client is a wholly owned subsidiary of Nokia

(Client is the leading global provider of maps, traffic and location data (digital location content) enabling navigation, location-based services and mobile advertising around the world. Client supplies comprehensive digital location content to power automotive navigation systems, portable and wireless devices, Internet-based mapping applications and government and business solutions.)

SUMMARY

• This position is responsible for managing ‘Production Operations Support’ activities at a large-scale production center for executing geo-coding related activities that address both regional and global production requirements. This role is responsible for supervising between 4 and 16 people. This role is under the general direction of the Director of the production center (or the center leader).  The role has the responsibility to enable the production center to meet project deliverables (and goals and objectives) within the prescribed timeframe, funding parameters and resources 

JOB DESCRIPTION 

• Project and Budget Planning
• Oversees planning process for production, including budgeting and estimating of project work
• Key lead to provide input to optimize of Management Information System (MIS) to meet Global production needs and requirements  
• Provide technical and analytical guidance for production management team
• Identifies opportunities and develops processes and procedures to generate increased efficiencies within global production
• Facilitates Execution Plan (EP) activities within global production
• Project Execution
• Reviews project status reports prepared by production managers and project leaders Reviews recommendations to process and procedure modification. May assist production managers in providing updates to the internal customers on project plan changes, particularly those that impact delivery timing
• Leads production center operations support team to enable timely project updates and to mitigate any project variances, changes with Global Production, Global Field Ops and senior management
• Collaborates with the Production managers to establish and maintain clear, consistent project management and communication with Global Field Organization and external vendors/OPCs
• Assists the Director / Center Leader to  troubleshoot any problems and issues impacting execution
• Performance Management and Training
• Works with HR, training and/or Global Planning Group to develop training programs for dissemination to project teams when needed to ensure consistency of project management delivery
• Ensures compliance to performance management guidelines
• Assists with any other performance management, reward/recognition activities, as needed
• General
• Plans and forecasts the FTE capacity and works with ‘Global Production Support Team’ to eliminate /mitigate imbalances and associated risks
• Oversees assigned budget (cost center) and ensures that all projects are maintained within budget
• Assists senior management in monitoring cost projections and targets.  Works closely with Finance to estimate and monitor/control global production costing activities
• Drive/supports continual improvement plans

JOB QUALIFICATIONS 

• Bachelor's degree in engineering/technical field or business administration required
• MBA or equivalent desirable
• Minimum 10+ years relevant experience, 5+ year operations management experience required;
• Project Management Professional (PMP) certification or demonstrable equivalent experience required. Lean / Six sigma experience desired
• Combination of educational qualification and work experience can be considered for equivalence
• Strong interpersonal communication skills, including presentation, written and verbal.
• Exemplary organizational and planning skills required.
• Strong analytical and problem solving skills
• Advanced computer skills and excellent knowledge of business software applications such as Clarity, MS Project/Open Workbench and Microsoft Office (Word, Excel, PowerPoint).
• Ability to collaborate with internal/external groups for effective problem resolution and change management
• Strong Process oriented skills with self initiative to drive continual improvements 

Mail CV to: worldwidejobs@gmx.com