Sr Quality Specialist (SQS) – Mumbai

Job code: SQS 05

The Client is a wholly owned subsidiary of Nokia

(Client is the leading global provider of maps, traffic and location data (digital location content) enabling navigation, location-based services and mobile advertising around the world. Client supplies comprehensive digital location content to power automotive navigation systems, portable and wireless devices, Internet-based mapping applications and government and business solutions.)

SUMMARY 

• This position is responsible for providing support to production management team for quality monitoring, auditing and for quality process enhancements.  This position is under the direct supervision of a Project Leader / Functional leader and is regularly mentored by experienced Analyst/Leader. This position will utilize advanced analytical and problem solving techniques such as Six Sigma methodologies, Lean to support project teams to develop and implement quality and productivity improvement. 

JOB DESCRIPTION

• Review/analyze production quality results and undertake trend analysis and root cause analysis
• Drive implementation of corrective and preventive actions and monitor trends during implementation for effectiveness review
• Drive capture of best practices' / 'lessons learnt' and undertake knowledge sharing session for wider implementations
• Drive development/enhancement of quality and related management initiatives for enhancing global production performance
• Utilize advanced problem identification tools and process improvement methodologies
• Lead/Drive/Mentor implementation of production management processes across teams and across departments
• Conduct desk audits and provide performance feedback.
• Perform root cause and suggest corrective actions for ICE (Incident Correction and Escalation) to prevent or guide reships or re-releases.
• Support the development of a continuous improvement mindset within production and other DMO functions.  Support the training and development of team members. 

JOB QUALIFICATIONS

• Education: Bachelor's degree in Engineering, Computer Science / Management and/or GIS related field preferred
• Relevant work experience of 4 to 6 years (or equivalent combination of advanced education and relevant work experience). 
• Knowledge of NAVTEQ proprietary tools and production management processes
• Demonstrable training/certification/usage of quality systems, relevant methodologies, and/or project management processes will be desirable
• Process oriented skills with focus on deadline achievement
• Six Sigma green Belt Certification
• Good knowledge of MS Office Applications with emphasis on presentation, word, and excel.
• Detail oriented and with good analytical and problem solving skills
• Good written and oral communication skills 

Mail CV to: worldwidejobs@gmx.com